Return Policy for Shree Jaharveer Enterprises

At Shree Jaharveer Enterprises, we strive to provide excellent service and customer satisfaction. We understand that situations may arise where returns or exchanges become necessary. This return policy outlines the guidelines and procedures for returns and sets forth the terms and conditions that apply. Please read this policy carefully before initiating a return.

  1. Eligibility:

    • Returns are accepted for shipments that have been damaged during transit or are in non-compliance with the agreed-upon specifications.
    • Returns for other reasons, such as customer order cancellations or changes, may be subject to additional terms and conditions.
  2. Reporting and Timeframe:

    • Customers must report any issues or request a return within 48 hours of receiving the shipment.
    • Failure to report within this timeframe may result in the denial of the return request.
  3. Return Authorization:

    • Prior authorization is required for all returns. Customers must contact our customer service team to obtain a return authorization number (RAN) and detailed instructions.
    • Returns without a valid RAN will not be accepted.
  4. Packaging and Condition:

    • Returned items must be securely packaged to prevent further damage during transit.
    • The goods must be returned in their original condition or as agreed upon during the return authorization process.
  5. Return Shipping:

    • Customers are responsible for arranging and covering the costs associated with the return shipping, unless explicitly stated otherwise in the return authorization.
    • We recommend using a reliable and trackable shipping method for returns.
  6. Inspection and Resolution:

    • Once the returned shipment is received, our team will inspect the goods to verify their condition and compliance with the return policy.
    • Depending on the nature of the return, we will take appropriate actions, which may include issuing a refund, providing a replacement, or initiating repairs.
  7. Refunds and Exchanges:

    • Refunds or exchanges will be processed in accordance with the outcome of the inspection.
    • Refunds will be issued using the original payment method, and exchanges will be facilitated as agreed upon.
  8. Exceptions:

    • Certain items or specific services may be exempt from this return policy. Any exceptions will be clearly communicated at the time of purchase or in the service agreement.

Please note that this return policy applies to shipments handled by Shree Jaharveer Enterprises. For returns involving products or services purchased from third-party vendors or suppliers, their respective return policies will apply.

For any further inquiries or to initiate a return, please contact our customer service team at shreejaharveerenterprises@yahoo.com.

This return policy is subject to change without prior notice. Please refer to our website or contact our customer service team for the most up-to-date information regarding returns and exchanges.